Terms and Conditions

Effective Date: 22-10-2022

Welcome to Arogyam Pharma I Private Limited! These Terms and Conditions ("Terms") govern your use of our website www.arogyampharma.shop. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or make any purchases.

1. Acceptance of Terms

By using or accessing our website, you confirm that you accept and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to any part of these Terms, you must discontinue the use of the website immediately.

2. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time, without prior notice. Any changes will be posted on this page with an updated "Effective Date." You are advised to review these Terms periodically for any updates or changes. Continued use of our website after any changes constitutes acceptance of those changes.

3. User Registration and Account

To make a purchase or access certain services on our website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update it as necessary.

  • Account Security: You are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to notify us immediately of any unauthorized use of your account.

4. Product Information

We make every effort to ensure that the information about the products on our website is accurate and up-to-date, including descriptions, images, and pricing. However, we do not guarantee the accuracy, completeness, or reliability of any product information.

  • Product Availability: Products are subject to availability, and we may limit the quantity of items you can purchase. If a product becomes out of stock, we will notify you as soon as possible.

  • Pricing: Prices are displayed on the website and are subject to change at any time without prior notice. All prices are inclusive of applicable taxes unless otherwise stated.

5. Order and Payment

By placing an order through our website, you agree to purchase the items at the prices indicated at the time of purchase, plus any applicable taxes and shipping fees.

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This does not constitute an acceptance of your order. We reserve the right to cancel or refuse any order for reasons including, but not limited to, product availability, pricing errors, or fraudulent activity.

  • Payment: Payments must be made through one of the payment methods offered on the website. We accept secure payments through [list payment methods, e.g., credit/debit cards, PayPal, etc.]. By submitting payment, you authorize us to process the payment for the total order amount.

6. Shipping and Delivery

We offer shipping within [insert your region or countries you ship to]. Shipping fees and delivery times will vary depending on the shipping method chosen and the delivery address.

  • Shipping Time: We aim to process orders within 1-2 business days and provide estimated delivery times. However, delivery times may vary depending on the carrier and external factors.

  • Shipping Charges: Shipping costs will be calculated at checkout based on the weight, size of your order, and delivery location.

Please refer to our Shipping Policy for more details on shipping methods, charges, and delivery timeframes.

7. Returns, Refunds, and Exchanges

We want you to be completely satisfied with your purchase. If you are not satisfied with your product, please refer to our Refund Policy for instructions on returns and refunds.

  • Eligibility for Returns: Products must be returned in their original, unopened packaging within 5-10 working days of receipt for a refund or exchange.
  • Refund Process: Refunds will be issued to the original payment method after the returned product has been inspected and approved.

8. Intellectual Property

All content on the website, including but not limited to text, graphics, images, logos, videos, and software, is the property of Arogyam Shop or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written consent.

9. Prohibited Uses

You may not use our website for any illegal or unauthorized purpose, including but not limited to:

  • Engaging in fraudulent activity
  • Uploading harmful viruses, malware, or other malicious code
  • Harassing, threatening, or abusing other users
  • Violating any applicable laws or regulations

We reserve the right to suspend or terminate your access to our website if you violate these Terms or engage in any prohibited conduct.

10. Limitation of Liability

Arogyam Shop will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or your purchase of products. We do not guarantee the availability, accuracy, or functionality of the website or products, and our liability is limited to the amount paid for the product in question.

11. Indemnification

You agree to indemnify, defend, and hold harmless Arogyam Shop, its affiliates, employees, agents, and partners from any claims, damages, liabilities, and expenses arising from your use of the website or violation of these Terms.

12. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal data.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Lucknow.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

15. Contact Us

If you have any questions about these Terms and Conditions, or if you need further assistance, please contact us at:

Arogya Shop
Email: arogyampharma2021@gmail.com
Phone: +91-9024902487