Shipping Policy

Effective Date: 22/11/2024

Thank you for shopping with Arogyam Shop. We strive to provide you with a seamless and efficient shopping experience. Please read the following shipping policy carefully to understand how we process, ship, and handle your orders.

1. Processing Time

• Order Processing: All orders are typically processed within 1 hour
• Product Availability: We aim to maintain accurate stock levels. However, if an item is out of stock, we will notify you as soon as possible. In some cases, we may offer an alternative or backorder option.

2. Shipping Methods and Delivery Time

We offer the following shipping methods:

• Standard Shipping:
  • Estimated Delivery: 2 hours
  • Available for all products.

Delivery times may vary based on your location, product availability, and external factors such as weather or courier delays.

3. Shipping Costs

Shipping costs are calculated based on your location, the weight of your order, and the shipping method you select during checkout. Shipping fees will be displayed before you confirm your order.

• For orders below the minimum value, shipping fees will apply based on your location and the shipping method chosen.

4. Shipping Restrictions

• International Shipping: Currently, we offer shipping to [list the countries or regions you ship to]. If you're located outside of these regions, please contact us to inquire about international shipping options.
• PO Boxes: We do not ship to PO Boxes. Please provide a valid physical address for your order.
• Restricted Products: Certain products may have shipping restrictions due to local regulations or other factors. We will notify you if an item cannot be shipped to your location.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment. Please allow 24-48 hours for tracking information to update.

6. Shipping Delays

While we strive to deliver your orders on time, certain factors may cause delays, including:

• Weather conditions
• Courier or postal delays
• Holidays
• Stock availability issues

If your order is delayed, we will notify you as soon as possible and work with our shipping partners to resolve the issue.

7. Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us immediately or call Please include your order number and details of the issue so we can assist you in resolving it.

• Damaged items: You may be required to provide a photo of the damaged product(s) for claims with the shipping carrier.
• Missing items: If an item is missing from your shipment, we will work with our fulfillment team and shipping carrier to track and resolve the issue.

8. Address Errors

Please ensure that your shipping address is correct at the time of placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete address information. If you notice an error in your shipping address after placing an order, please contact us immediately to make corrections.

9. Returns and Exchanges

Please refer to our Return & Refund Policy for more information on how to return or exchange products. We accept returns under the following conditions:

• Products are returned in their original, unopened packaging.
• Please note that shipping fees for returned items are the responsibility of the customer, unless the return is due to an error on our part

10. Contact Us

If you have any questions about shipping, need assistance with an order, or would like to inquire about shipping to a specific location, please contact our customer support team:

Arogyam Shop
Email: arogyampharma2021@gmail.com
Phone: +91-9024902487
Address: CSA Nager, Lucknow UP-226401